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New Client Information

Information about you and your pet!

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Calistoga Pet Clinic Policies

  • CPC has a 24hr cancellation policy. Please let us know 24hrs before your appointment if you need to cancel.
  • Unfortunately, if we are not given a 24hr cancelation notice there will be a charge in accordance with the following: 
    • Doctors Appointment: $85
    • Technician Appointment: $25
    • Surgery Appointment: $150
  • A form of payment is needed on file for any appointments to be confirmed.
  • CPC has a 24hr RX refill policy. Give us 24hrs to fill any prescription/food refill requests. We do keep prescribed items, including food on hand, though in limited quantities. If you need a larger supply, we're happy to place a special order for you. We can also enroll you in automatic refills through our online store where you could possibly save money and time.
  • If you are 15 minutes late to a doctors/technician appointment, you will need to reschedule.
  • Appointments made the same day are considered confirmed and are subjected to CPC’s cancellation policy.

Credit Card Information

Please be sure to have a card ready for when you check out, as you will be asked by CPC Staff for your card to confirm any future appointments.

New Animal/Patient Info

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