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OUR REVIEWS
We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!
Why our pet parents believe in us!
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Eduardo Fajardo Rabanales
2023-09-15
An excellent Veterinarian. We went there on recommendation from a friend for a surgical consult, even though we live in Santa Rosa.
From the time you pull into the parking lot to a “home” warm layout to the staff that made us feel comfortable with our KonaGirl.
The surgeon was extremely thorough in his review of Kona and the steps that we BOTH must take to be successful in this under taking.
Enough said for now, but we have selected them to do her surgery and feel like we are in good hands.
Wesley Watson
2023-09-01
Extremely professional and very clean! Very happy with caring staff. Took ti.e with my dog and made him comfortable! The most comfortable he's been at any vet! Highly recommend!
Shari Harmon
2023-05-29
Very friendly and knowledgeable people!
Jeff Godinez
2023-05-12
Dr. Franquelin and his staff are professional, caring, knowledgeable and up beat. Their communication is amazing, with follow up emails after each appointment. Dr. Franquelin, in a very short period of analysis knew what my beautiful white Sheppard's 'issues' were and are in treatment. In a very short period of time, after two years of suffering was better. I was told from my prior vet in St. Helena that there was nothing he could do for her. The surgery he performed was not necessary. I am not upset but rather grateful that my pets are now a part of the Calistoga pet clinic. It is easy to see they are in competent hands, they care and love their job.
Mara P.
2023-09-21
I only had the opportunity to know Dr. Franqelin for 6 months before our JJ passed. I wish I would have found him sooner. JJ was 15 and the last six months of his life Dr. Franqelin cared for him. He and his staff are very caring and supportive and helped us through our difficult time. We found out that JJ had lymphoma a short time before he passed and the staff did everything they could to save our little guy. I would recommend this clinic highly for someone that wants the best for their pet. If I ever get another dog I will definitely be back.
Linda S.
2023-05-12
Dr. Franquelin and his staff are the best! They are always able to fit you in, and the techs handle my former feral cats with the utmost care and knowledge. Pricing is reasonable compared to most other vets in the Valley, making it well worth the drive from Napa.
Morgan H.
2022-02-23
Best Veterinary clinic! I have been coming here for almost 10 years, Dr Franquelin is the most caring and compassionate vet I have had, the staff is also very kind, considerate, and loving towards pets. I moved to Sacramento and still drive to Calistoga to have my pets cared for, highly recommend!
Jenni M.
2021-05-29
There is no better service then from Dr. Franklin and his team. Such an outstanding establishment to bring our furry four legged members of the family.
James P.
2021-03-16
We love the team at Calistoga pet clinic. They are patient especially with pet parents who are not so calm during a pet emergency. Or what I would have thought was one when it really wasn't one. Lol. Our Katja looks forward to her laser therapy. You'll be happy you chose this facility any their dedicated team or kind professional.
Julian V.
2021-02-22
I drive all four of my fur babies from Napa to Calistoga for care. The staff at CPC is great and its obvious the Dr loves the animals. The prices are fair enough to justify the drive. I highly recommend Calistoga Pet Clinic.
KingandJennifer C.
2020-12-28
Dr. Franquelin and his staff are the best. I would not go anywhere else. I have been taking my cats and dogs to this clinic for over 20 years. Dr. Franquelin does a great job explaining our pets' problems, the potential solutions, and it is clear he cares about our pets and their owners.
Susan P.
2020-11-13
Love this veterinary clinic.My dog Roxy has been a patient for almost 8 years and I do mind driving almost 45 mins each way to be treated by Dr. Steve Franquelin and his enthusiastic helpful staff. They have also treated my cats. I would like to provide special recognition to Claudia Keltner, Caitlin, Tera (name could be wrong) but they are all so helpful, professional and they all go out of their way to provide the utmost care at any time. As an example, Claudia delivered my pet's needed medications to my place in Napa to help me..that is just the kind of people they are. The entire business goes out of their way at any time. Anne
Anne B.
2020-05-23
